Your Rights as Our Client
We are committed to providing every client and every other person with:
- courtesy, dignity, and respect
- honesty and integrity
As a client, you are entitled to:
- decide what objectives we pursue
- decide whether to “take a deal” and settle on the terms that are being offered
- receive timely bills for our services; receive an explanation of any charge you don’t understand
- receive fair service for a fair fee
- be listened to and understood, and to have your claims and grievances heard
- receive skillful, professional legal work for the money you pay
- receive a timely response or call back, as the situation warrants and allows
- have your case skillfully analyzed and handled
- get a fair, honest assessment of the strengths and weaknesses of your case
- get an explanation of what we plan on doing for you and why, how we will handle your case and why
- understand the strategy of your case and why we recommended the work we did
- get copies of all correspondence and legal documents in your matter
- be present in court whenever court conferences are held and, if permitted by the court and advisable, to be present at the conference
- have your lawyer attempt to achieve a resolution on favorable terms whenever strategically appropriate
- have a lawyer that is familiar with the facts of your case and the relevant law and is prepared to guide you in a professional manner
- a lawyer who will take the time and devote the energy, to: listen to you, learn every relevant aspect of your case, research the relevant law, develop a strategy for you
In addition, we will attempt to give you:
- a sense of safety and security
- an understanding of the process and how the legal system works
- our predictions of the best possible outcome, the worst and the most likely
- our best predictions of how the other side will counter our efforts
- we will always strive to develop the best possible theory of your case
(Page Last Rev.: 2/29/16)